786 Realty collaborates with De Dona Property Management. Licensed agency services provided by De Dona Pty Ltd. Licensee-in-Charge: Dafnny De Dona (Licence No. 1170400).

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Privacy at 786 Realty

Privacy Policy

786 Realty respects the importance of personal information and is committed to handling the information entrusted to us with care, transparency and appropriate safeguards.

This policy explains how 786 Realty may collect, use, hold and disclose personal information, and how individuals can request access, correction or raise a privacy concern.

Last updated: [CLIENT CONFIRMATION REQUIRED: insert approval or publication date]

Working draft. This policy is a draft prepared for Fatima’s review. It is not legal advice and does not represent guaranteed compliance. Highlighted items must be confirmed, and Australian legal or privacy-professional review is recommended, before publication.

1.About this policy

This policy describes how 786 Realty manages personal information collected through its website and in the course of its property-related business activities, including property management, leasing, appraisal and sales discussions.

The business responsible for this policy is:

  • 786 Realty Pty Ltd, trading as 786 Realty
  • Sydney, Australia
  • [CLIENT CONFIRMATION REQUIRED: confirm ABN or ACN if it should appear]

786 Realty seeks to handle personal information responsibly and transparently. Where applicable, this policy is intended to support 786 Realty’s obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

For review: 786 Realty’s status under the Privacy Act 1988 (Cth) has not been confirmed. This wording, and whether the Australian Privacy Principles apply, requires professional review before publication.

2.Personal information we collect

The types of personal information collected depend on how an individual interacts with 786 Realty. Through this website and related enquiries, this may include:

  • Name and contact details, including telephone number and email address
  • Property address, suburb or information supplied about a property
  • Enquiry type, preferred contact method and message content
  • Information supplied during property-management, leasing, appraisal or sales discussions
  • Communications and correspondence with 786 Realty
  • Any other information an individual voluntarily supplies

Please avoid including unnecessary sensitive personal information — such as health, financial or identity-document details — in a general website enquiry. If that information is genuinely needed, 786 Realty will request it directly through an appropriate channel.

This website does not, as currently built, collect identity documents, financial records, tenancy applications, employment information or reference information.

Collected outside this website, during service delivery: [CLIENT CONFIRMATION REQUIRED: confirm the categories of information collected during property management, leasing, appraisal and sales service delivery, including any identity, financial, tenancy or reference information, and the systems used]

Technical website information: [CLIENT CONFIRMATION REQUIRED: confirm whether the hosting platform records technical request data such as IP address, browser type, device information or pages visited, and for how long]

3.How information is collected

Where it is reasonable and practical to do so, 786 Realty collects personal information directly from the individual concerned. Information may be collected:

  • Directly through the enquiry form on the Contact page
  • By telephone or email
  • During meetings, appraisals or property-related discussions
  • Through documents voluntarily provided to 786 Realty

786 Realty does not purchase personal information, scrape it from other websites or acquire it from marketing databases.

[CLIENT CONFIRMATION REQUIRED: confirm whether information is also received from authorised representatives or other third parties, such as solicitors, accountants or outgoing agents, during the delivery of property services]

4.Why information is collected and used

Personal information may be used to:

  • Respond to enquiries
  • Communicate about a property or a requested service
  • Arrange or discuss appraisal, leasing, management or sales services
  • Understand an owner’s circumstances and property requirements
  • Provide agreed real-estate services
  • Manage administrative and business records
  • Meet applicable legal or regulatory requirements
  • Protect the security and proper operation of the website

Submitting a general enquiry does not subscribe an individual to marketing communications.

[CLIENT CONFIRMATION REQUIRED: confirm whether personal information will be used for marketing communications and document the consent and opt-out process]

5.Disclosure to other parties

Personal information may be disclosed only where reasonably required for an authorised purpose, for the delivery of a requested service, to meet a legal obligation, or with the individual’s consent. Depending on the circumstances, this may include:

  • Technology, hosting, database or email-service providers
  • Professional advisers
  • Contractors or service providers involved in an authorised property service
  • Relevant property platforms or authorities
  • Legal, regulatory or government bodies where required or authorised
  • A successor entity in connection with a legitimate business transfer

786 Realty does not sell personal information.

[CLIENT CONFIRMATION REQUIRED: confirm that the statement “786 Realty does not sell personal information” is accurate, and confirm every third party that actually receives personal information]

[CLIENT CONFIRMATION REQUIRED: identify whether any provider stores or processes personal information outside Australia and, if known, the relevant countries]

6.Website, analytics and cookies

Based on the current build of this website: no analytics service, advertising pixel or third-party tracking tool is installed, no non-essential cookies are set by 786 Realty, and no third-party embedded content (such as maps, video players or social widgets) is loaded on these pages.

The enquiry form includes a simple hidden field used to deter automated spam submissions. It is processed in the visitor’s own browser and does not send information to a third-party service.

This position may change if analytics, advertising or embedded services are added in future. Any such change would be reflected in an updated version of this policy.

[CLIENT CONFIRMATION REQUIRED: verify all analytics, cookies, pixels, spam protection and third-party embeds, and confirm what technical request data the hosting platform records, before publishing]

7.Storage and security

786 Realty takes reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. No method of transmission or storage can be guaranteed to be completely secure, and information is provided to 786 Realty on that understanding.

[CLIENT CONFIRMATION REQUIRED: confirm where and how personal information is stored, including hosting, database, email and document-storage providers, and any overseas processing]

Personal information should be retained only for as long as it is reasonably required for the purpose for which it was collected, for legitimate business requirements, or as required by applicable law. When it is no longer required, reasonable steps may be taken to delete, destroy or de-identify it.

[CLIENT CONFIRMATION REQUIRED: approve the retention and deletion approach, including any record-keeping periods required for real-estate records]

8.Accessing or correcting information

An individual may contact 786 Realty to:

  • Request access to personal information held about them
  • Ask for inaccurate or outdated information to be corrected
  • Ask questions about how their information has been handled

Identity may need to be verified before access is provided or a correction is made. Access may be limited or declined where permitted or required by applicable law, and reasons will be provided where appropriate.

Requests can be sent to the privacy contact listed in section 11: fatima@786realty.com.au

9.Privacy enquiries and complaints

Anyone with a question or concern about how their personal information has been handled should contact 786 Realty using the details at the end of this policy. To help review the matter, it is helpful to:

  • Provide your name and contact details
  • Explain the concern and the relevant circumstances
  • Allow 786 Realty a reasonable opportunity to review the issue and respond
  • Provide any supporting information reasonably required

If you are not satisfied with the response and the Privacy Act applies to the matter, you may be entitled to contact the Office of the Australian Information Commissioner (opens in a new tab).

For review: the applicability of this escalation wording, and any complaint response timeframe, require professional review and Fatima’s approval.

10.Changes to this policy

786 Realty may update this policy when its practices, technology or applicable requirements change. The current version will be made available on this page, together with its most recent update date.

11.Contact details

786 Realty Pty Ltd, trading as 786 Realty

Privacy contact
Fatima Moledina
Location
Sydney, Australia
Business or postal address
[CLIENT CONFIRMATION REQUIRED: include only if Fatima confirms a public address for privacy correspondence]

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